Dec 19, 2006

Further eroding user confidence - Yahoo! Messenger


COMMENT: I would have to agree with Brian White here in his oppinion of the Yahoo! Messenger client. I have moved away from all single client services and use Trillian for the most part. On occasion I have my dated MSN communicator running and G-Talk but I quickly moved away from Yahoo! when the obtrusive IMvironments started infultrating my IM screen, or the annoying sound blasts, or the "Wanna game" messages from friends...

I realize now that vulnerabilities are a reality and will be increasingly infultrate our IM world however, forcing a user to change settings, mail client favorites and addign tools that just aren't needed when the primary objective of IM is communications quickly with friends and business partners, not only moves away from the core practice of what IM is used for but is an easy way to push your user base away from your company all together.

Linksys, not Apple, introduces iPhone


Adding to the large amount of rumours on the Internet about a possible Apple product called iPhone, Linksys has announced its own series of VoIP (voice over IP) products running under this brand.

The company says they have been launching iPhone products since 2004, albeit some of the products linked from their press information are actually older devices being branded as iPhone.

... Only the new iPhone Dual-Mode Internet Telephony Kit for Skype (CIT400, pictured) and the also new iPhone Wireless-G Phone for Skype (WIP320) have the iPhone ...

More at GeekZone



Also:
Linksys, which was chosen as the Vendor of the Year in this year's SmartHouse Best of the Best Awards, has stunned Mac fans by launching an iPhone instead of Apple.

Dec 18, 2006

IMS Forum Plugfest test plan and roadmap finalized


January’s Plugfest (15th through the 19th of 2007) is the first in a series of IMS Forum Plugfests that will run through 2008. The events will establish industry-recognized certification for IMS products and services that have achieved the highest level of interoperability. IMS Plugfests are open to both IMS Forum members and non-members.

Applications and services to be tested include voice services, fix-mobile convergence, presence, instant messaging and hosted IP PBX operating across multiple networks such as Mobile, WiFi, Wireline and Cable broadband. The tests will also focus on building the reference IMS services test network for future IMS Plugfest events described in our roadmap. The roadmap’s overall objective is to provide an industry-wide validation process for IMS applications and services as applicable to the ‘Services and Applications Layer’ of the IMS architecture.

Continue at Business Wire Search

ChatBlazer helps companies meet new mandatory government compliance requirements


Friday, December 1, 2006, a story hit news stations nationwide that would change businesses forever. The US Supreme Court administration approved rules that would require businesses to track emails, instant messages (IMs) and other electronic communications and store that data for use in litigation that affects the business. Many businesses will now have to deal with the stress of finding software solutions that comply with these new rules. Fortunately, ChatBlazer was well prepared for this kind of news.

ChatBlazer, a division of SolidSpace, a leading provider of dynamic hosting infrastructure and developer of intuitive Web-based collaborative technologies, includes an Audit Trail IM tracking feature in its ChatBlazer EIM software. With this feature, all IMs are recorded and stored in a database for further retrieval and auditing. This service has already proven useful for businesses in a wide range of industries.

Continue at eMedia Wire

Dec 17, 2006

Fortinet reviews the year’s security trends


In assessment of the past year in IT security, the company said that proof of the near complete monetization of malware could be seen in the availability of off-the-shelf kits for a mere $100-$400 a piece. Worms also continued to grow with activity over instant messaging systems increasing by 105 percent in 2006 over 2005, Fortinet found. Worms operating over multi-media messages (MMS) also grew, hitting peaks through the year where some 75 percent of all MMS contained some variation of a Symbian worm. This compared to about five percent in 2005.

CRN Australia

Dec 16, 2006

Comvigo releases IM Lock 2007 to help businesses control instant message and Internet usage


Comvigo, a leader in instant message (IM) and Internet communication control and security, has announced the release of IM Lock 2007, the latest iteration of the award-winning IM and Internet control software. IM Lock 2007 offers upgrades over previous versions, such as enhanced blocking features, Windows Vista support and expanded Internet blocking functionality, in addition to the IM Lock’s existing industry-leading features: blocking application / Web-based IM communications, peer-to-peer file sharing, objectional content and more.

eMedia Wire Report

Dec 15, 2006

Yahoo's IM update: A Trojan horse of surprises


Yahoo Messenger 8.1, when it was released Friday, automatically installed a Yahoo Mail icon in a user's system tray and changed the user's default mail settings to Yahoo Mail, said Karlsten.

Yahoo had alerted 73 million users worldwide (or all those using its IM service before November 2) to download the latest software version, which includes free or low-cost PC-to-PC calls among its chat features.

The company said the update increases stability and reliability, and improves security. The previous software contains a security flaw that could cause other applications like Microsoft's IE to crash, or prompt users to be involuntarily logged out, Karlsten said. The new version, she said, fixes that issue and bundles in new features like interoperability with Windows Live Messenger.

"The reason why we do a package, bundle everything together, is so people can get the latest version with the security updates and the great new features," Karlsten said.
Click here to Play

By default, the software also inserts the Yahoo Toolbar into the user's Web browser and changes the user's personalized home page and search settings to Yahoo.com. In the original download alert, people could choose to customize the installation under "options" and then uncheck these default settings. What users couldn't change, however, was that the software was adding a Yahoo Mail icon to the system tray and changed their default mail settings to Yahoo Mail.

Yahoo's Karlsten had said the engineering team was not aware of the Yahoo Mail issue and was actively working on a fix.

More at CNET

Roundup 2006: doing their homework


For college students these days, instant messaging is as much a part of their daily routine as microwaving ramen noodles, playing Frisbee on the quad or studying on the futon. “When a student comes to campus, it’s the first thing they want hooked up,” says Seth Shestack, acting CISO at Temple University, Philadelphia, the nation’s 28th largest college with a student population of 35,000. “Our help desk will get calls faster for students who can’t connect to IM than for email being down.”

With that demand for undisturbed IM access comes the need for the university’s IT team to secure a communications means that is quickly becoming a preferred attack vector...

More at SC Magazine

Dec 13, 2006

Bloomberg to Enhance Messaging Compliance


CAMBRIDGE, England and SAN FRANCISCO, December 13 /PRNewswire-FirstCall/ -- Autonomy Corporation plc (LSE: AU. or AUTN.L), a global leader in infrastructure software for the enterprise, today announced that Bloomberg has chosen its core Intelligent Data Operating Layer (IDOL) technology and its Aungate Real-Time Governance solutions to power and integrate with a number of the messaging and compliance services on the BLOOMBERG PROFESSIONAL® service.

The BLOOMBERG PROFESSIONAL service is the leading global source of data, analytics and news for financial and legal professionals. The Autonomy solutions will support Bloomberg users in adhering to strict regulatory requirements as they interact over a number of the Bloomberg messaging services, including e-mail and "Instant Bloomberg", the instant messaging service for more than 300,000 Bloomberg users worldwide.

Bloomberg users exchange millions of messages per day, many of which are subject to strict regulatory requirements. The Aungate Real-Time Governance solutions, which are setting the standard for compliance monitoring, records retention, eDiscovery & policy management operations, will enable Bloomberg users to manage and process Bloomberg messages and content in compliance with relevant rules and enterprise governance operations in real-time.

"Bloomberg is continually improving its services and functionality to provide even greater value to our users," said Tom Secunda of Bloomberg. "In addition to e-mail review, retrieval and other compliance functionality, the Aungate solutions will provide Bloomberg users with a range of real-time governance options that seamlessly integrate records retention, eDiscovery and policy management operations with the Bloomberg content."

"Autonomy is proud to provide Bloomberg users with the world's market-leading platform for processing unstructured information," said Ian Black, managing director of Aungate. "The application of Aungate on Bloomberg will enable Bloomberg subscribers to manage compliance of messages and content intelligently and automatically in real-time."

The unique Aungate technology already powers many of the world's largest enterprises, integrating the entire spectrum of governance operations from monitoring through to eDiscovery. It significantly reduces the cost and risk associated with failing to manage content accurately by relying on manual labor or keyword based technology. Whether it be email, Instant Messaging (IM), rich media, structured or legacy data, Aungate is the only technology solution that can conceptually integrate Bloomberg's content with all known enterprise sources.


Yahoo! Business

Talkster Makes IM-to-Phone Connection


Toronto-based Talkster Inc. has unveiled a unique mobile phone-to-IM calling service as a part of their new VoIP network. Talkster is designed to allow you to place calls from mobile phones to any mobile or traditional phones. You can place voice calls to users that do not have unique phone numbers, such as your IM contacts. Through Talkster's network, you can call your IM contacts on MSN Messenger, Google Talk or Gizmo Project if the voice options are enabled on the contact's IM client.

Placing the call from your mobile phone is a is a two-step process that is handled by Talkster's Network. Once you have chosen where to call (e.g. another telephone number or IM contact), Talkster's VoIP network is signaled to initiate the call. Talkster will then trigger your phone to call a local access gateway, or use a process where you get a phone call back for the connection. This step connects the call over the cellular voice network, and the person you are calling will receive the call on their phone. If you're placing a voice calling to an IM contact, their messenger client will ring for notification of an incoming call.

The cost of international calls made through Talkster to other phones are based on a per minute rate which is charged depending on the location. Talkster has launched the mobile phone-to-IM calling service as a free beta service, and while they do not charge a fee for the connection between their gateway and your IM contact, some users may incur a charge by their own mobile provider to connect to Talkster's local access number. The mobile phone-to-IM calling beta service is available for a wide range of mobile phones and does not require any additional software to be installed on your phone or PC to use.

More IM Watch at: Instant Messaging Planet

Skype founders claim: "Venice is live (sort of)…"


A beta version of The Venice Project launched yesterday. It is the Internet TV start-up from Kazaa and Skype founders Niklas Zennstrom and Janus Friis.

"The Venice Project" is expected to be launched next year and yes it will have plugins for IM communications (initially by the screen shots, it includes Jabber and G-Talk IM conectivity).

"The promise is still not fully realized, but we’ve come a long way, and – Venice is looking pretty darn cool!

We set out to try to merge the best of TV and the best of the Internet and I think we have just taken a big step on a long journey. For a few months we have been quietly testing with a small circle of people. Now, we’re going to expand that circle – with more and more people getting invited. If you want to take it for a spin, get an invitation from an existing beta tester."

More at Janusfriis.net
The Venice Project Launches In Private Beta [TechCrunch]
Venice is live (sort of)…
More at Reuters [UK - updated 12/192006]

Instant messaging can compromise security IS NOW KEY


nstant messaging can save time and money, but can also raise concerns about security and compliance. Although businesses can benefit from using IM within their own four walls or even to communicate with business partners, they should look closely at the security provisions of the messaging tools they choose and create proper instant messaging policies for their employees

Robert Pare, portal and workplace sales leader for Markham, Ont.-based IBM Canada Ltd., says there are two main reasons why businesses choose to use instant messaging: cost savings and efficiency.

ITBusiness.ca - Canada

Dec 12, 2006

Jabber Promotion


In spirit of the holiday season with all thesesales and discounts, Jabber Inc. has announced a new price reduction on its secure instant messaging appliance, JabberNow. The promotion, which runs through January 31, 2007 offers JabberNow at a new price starting at $1,800 for new clients. During the promotion period, existing clients can purchase additional user licenses and plug-ins at promotional prices.

Dec 9, 2006

Yahoo! Messenger ActiveX Warning


Yahoo! identified a flaw in their Yahoo! Messenger clients that they considered to present a risk to users of Yahoo! Messenger clients obtained prior to November 2.

According to Yahoo, “For this specific issue, these impacts could only be possible if an attacker is successful in prompting someone to view malicious HTML code, most likely executed by getting a person to visit their web page. To our knowledge, there have been no known executable code exploits related to this issue.”

Yahoo! ActiveX Update

Info security 2007: RAD is bad


‘Tis the season for predictions from information security vendors and it’s scary out there – of course it has to be or there’s no reason to buy from these folks. Among the more notable information security predictions for the year ahead: Symantec says instant messaging is also a key area to attack. Symantec predicts IM breaches will lead to confidential data leaks, proprietary data theft and more sophisticated worms.

ZDnet Blog | Between the Lines

Dec 8, 2006

IM+ by SHAPE Services Now Supports Skype on BlackBerry and Symbian S60


SHAPE Services announced today the official release of IM+ for Skype Software. IM+ for Skype gives the low-cost alternative to traditional calls and Skype-to-Skype voice and text communication from RIM BlackBerry and Symbian S60v3 phones. IM+ for Skype Software is based on SkypeOut service that allows users to make and receive calls for a fee. SkypeOut rates are considered to be the lowest rates in the industry to any local or international destination. IM+ for Skype will soon be available also for Pocket PC, Palm, Symbian and Smartphone devices with standard Internet connection. Being the leader of cross-platform mobile IM SHAPE expands Skype service to appeal to mobile phone users with different mobile platforms and without Wi-Fi limitation.

"Creation of IM+ for Skype Software is our answer to users' demand to be able to make cheap calls in classic IM+," said Igor Berezovsky, CEO of SHAPE Services. "Due to SkypeOut making a call with IM+ is ten times cheaper than making a call with ordinary VoIP client."

About IM+ Product Line:

IM+ Mobile Instant Messenger supports public and corporate IM systems: MSN, Yahoo!, AOL, ICQ, Google Talk, Skype, Microsoft LCS, Lotus Sametime, Jabber and Oracle IM. IM+ is available for all currently popular mobile platforms: Symbian (S60, Series 80, Series 90 and UIQ), Blackberry RIM, Windows Mobile Pocket PC and Smartphone, J2ME, i-mode, Palm and BREW.

IM+ for Skype Software on Shape Services

Skype Offers End-of-Year Bundle Pack


Skype announced on Thursday that it will offer the “Skype End-of-Year Bundle Pack,” a combination of the VoIP service provider’s products and services right in time for the holiday season.

TMCnet

Group chat evolving into email 2.0


Group online chat – the latest technological iteration in the thrust toward improved real-time communications – is becoming a must-have application in the enterprise. Chat has morphed from a late-night consumer favorite into a legitimate business tool as corporations have evolved their infrastructures from voicemail to email, and finally to instant messaging.

InformationWeek

Dec 7, 2006

New AP-AOL Instant Messaging Trends Survey Finds Majority of Teens Send More Instant Messages Than Emails


According to a new AP-AOL Instant Messaging Trends Survey, nearly three in four (72 percent) teens who use instant messaging (IM) say they send more IMs than emails, as do one in four (26 percent) adults. The survey, which examined instant messaging trends and usage habits among 1,513 IM users, further revealed that more than half of adults polled (54 percent) log on to send instant messages every day.

More of the Survey @ BusinessWire
Survey Finds Huge Instant-Messaging Generation Gap [Fox News]

Symantec calls for more IM archiving


Too few businesses are archiving instant messaging and Internet telephony conversations conducted over their networks, Symantec has claimed. The security software company released a YouGov-conducted survey on Thursday, suggesting that 39 percent of businesses do not back up and retain such communications and only 14 percent back up instant messaging conversations ‘that they deem important to the business’.

ZDNet UK

Postini Announces Top Five 2007 Messaging Security Predictions


Spam Still on Rapid Rise Representing Nearly 93 Percent of All Email; Companies Without Proper Protection Could Face Email Meltdown

Postini, the global leader in on-demand communications security, compliance and productivity solutions for email, instant messaging and the web, today announced that the recent spam explosion, which Postini reported in November, continues to grow at unprecedented levels.

Spam now represents nearly 93 percent of all email -- the highest level ever recorded by Postini -- further driving the need for businesses to keep their email secure and productive. This unprecedented wave of spam is expected to be accompanied in the new year by expanded compliance initiatives across all forms of electronic communication, strict regulations requiring messages to be secured and major new threats posed by Web 2.0 and globalization.

In November, Postini stopped a record 22 billion spam messages before they reached the 36,000 businesses using its services worldwide, preventing the wasted consumption of an unprecedented 86.5 terabytes of network and processing capacity. Postini now blocks approximately 12 spam messages for every valid Internet email. Over the past 12 months, Postini saw the number of spam messages grow by 147 percent, up 73 percent in the last three months alone. Due to explosive growth in the use of images and documents in spam messages, the total size of spam flowing through Postini's data centers grew by an unprecedented 334 percent since November 2005.

Each day in November, Postini saw more than one million unique Internet addresses participate in spam and virus attacks. Spammers also deployed broad and sophisticated viruses designed to add to their massive networks of hijacked personal computers called "bot-nets" to generate even more spam. The warezov / stration worm, which harvests email addresses and turns infected personal computers into spam-spewing zombies was particularly active in November.

"Because spammers are hijacking personal computers and stealing bandwidth to send an unlimited number of spam messages at virtually no cost, businesses can face an escalating series of expenses to ensure their email remains a viable and productive tool," said Daniel Druker, executive vice president of marketing at Postini. "Only on-demand services like Postini are designed to insulate companies from both the security and economic impact of spam, viruses, phishing and other attacks by blocking these threats on the Internet before they reach corporate networks."

Highlights from This Year

The volume and sophistication of email spam attacks in 2006 underscored how spammers are increasing the severity of their attacks on corporate networks. Image spam and office document spam made up as much as 45 percent of all junk messages in the fourth quarter, up from less than five percent in 2005. Postini saw a dramatic surge of 160 percent in instant messaging (IM) attacks in just one month, with new IM threats emerging throughout the year. Postini also saw a significant jump in directory harvest attacks, which attempt to steal email addresses from corporate servers by brute force, up 30 percent in one month alone, coupled with increased activity around the world wherever personal computers are concentrated, particularly in Korea, Brazil and China.

Postini's Top Five 2007 Communications Security and Compliance Predictions

As we move into 2007, the continued growth in level and new types of spam attacks along with growing business concerns over communications compliance, security and productivity usher in a new era of predictions from Postini.

-- Email will be under unprecedented attack in 2007, so stopping spam and keeping email productive will be a front burner issue for business executives. Companies without state-of-the-art protection from spam, viruses, phishing and other attacks will be in danger of losing the use of their email systems as viable business tools.

-- 2007 will be an explosive year for communications compliance initiatives. Email, instant messages and web content such as blogs are all legally discoverable documents that must be retained and produced on demand. Government, industry and legal mandates such as the newly enacted federal rules for civil procedure and the Graham-Leach Bliley Act will likely cause many businesses to re-think how they store, archive, discover and produce electronic communications.

-- Companies will face a variety of government and industry requirements to secure electronic communications with their clients and business partners to protect privacy and confidential information. As such, Postini expects that 2007 will see an uptake in the use of encryption designed to ensure messages are protected from eavesdropping, theft and tampering. Protection of private consumer information will also become more regulated and businesses will want to take steps to ensure they comply with this mandate.

-- Globalization, the growth of high-speed networks and the limited scope of international law enforcement will drive an escalated threat environment for all forms of electronic communication in 2007. More personal computers will be deployed and connected to always-on, high-speed networks, enabling bot-nets to grow dramatically. The international and distributed nature of criminal attacks that span multiple country borders make legal enforcement difficult. Money will remain the primary motivation for spammers, and attacks will continue to become more sophisticated.

-- Web 2.0 is already driving the web to become a two-way communications medium just like email and instant messaging. Blogs, podcasts, community sites and chat forums are allowing employees to communicate in new and productive ways, but today these communications are unmanaged and unprotected, leading to considerable business risk. In 2007, companies will need to ensure the security and compliance of their web 2.0 initiatives just like any other channel of communications.

November Viruses

In November, Postini blocked 37 million viruses, representing 0.5 percent of email scanned.

The top five viruses for November were:

Virus Name Quantity Blocked

warezov / stration / stration.gen 12,488,779
netsky 5,874,174
mytob 2,527,788
mime 2,402,366
mydoom 1,497,950

Yahoo Business Article

Electronic documents used in legal proceedings could boost stature of IT professionals


IT security professionals are scrambling to learn how the latest change in federal regulations governing electronic legal documents affects their jobs. The rule change clarified what constitutes electronic evidence and required all parties to be able to quickly and consistently produce this evidence during trials. Most legal and IT experts said that the new requirements will have a ripple effect on IT departments across the country, many of which would be hard pressed to find specific emails or instant message logs on a tight court deadline. “I think where this hits hardest is in the midrange companies, smaller companies that are busy running their businesses and just haven’t had time to think about it and don’t have the money to implement this,” said Peter Shaw of Akonix.

SC Magazine

Dec 6, 2006

IBM Lotus Sametime Instant Messenger to interoperate with AIM, Google Talk and Yahoo! Messenger


IBM today announced that IBM Lotus Sametime instant messaging customers can now communicate with users of AIM and the Google Talk™ instant messaging service and interoperability with Yahoo!® Messenger will be available in the coming weeks.

EBiz News

Mobile Instant Messaging Briefs


Berggi Inc., a company with a goal of bringing mobile messaging to the masses, has announced a new service that's designed to enable consumers to transform regular cell phones into smart devices that are optimized to send and receive e-mail, IM, text and other messaging services.

PDAStreet.com

Dec 5, 2006

Collaboration to shave £4.3 billion a year


According to new research carried out by technology and telecoms consultancy BWCS, within three years, the increasing popularity of instant collaboration networks could save UK industry over £4.3 billion, annually in transport costs alone. Symon Blomfield, CEO of UK secure instant messaging company Presence Networks, explains: “Business people in the UK face a stark choice over the next few years; they can pay more and more to travel to the office and to meetings or adopt smart ways of working such as instant collaboration networks. These networks allow you to see immediately which of your colleagues is available and enable you to contact them directly and immediately, on the network, securely and for free, via messaging, IP phone links or by sending text from their PCs to mobiles.”

XTVWorld.com

New e-discovery rules benefit some firms


Companies that help businesses track and search their emails and other electronic data are experiencing a surge of interest in the wake of federal rule changes that clarify requirements to produce such evidence in lawsuits. Roger Matus, chief executive of Concord, Mass.-based InBoxer Inc., said Friday his company is getting at least five times as many inquiries as it did six months ago for software that can accelerate the search and retrieval of electronic information.

...

The new rules, which took effect Friday, require U.S. companies to keep better track of their employees' e-mails, instant messages and other electronic documents in the event the companies are sued, legal experts say. They are part of amendments to federal rules governing civil litigation and were approved by the Supreme Court's administrative arm in April after a five-year review.

Newsfactor.com

Skype’s international growth results in chicken-and-egg discussion


Telecom research firm TeleGeography says that about half of Skype's voice traffic is international. We're talking about about 4.4 percent of all the 264 billion global minutes carried on VoIP as well as circuit-switched lines.

Parsing the numbers further, we see that Skype's portion of all global phone minutes increased from 2.9 percent of such traffic in 2005 to the 4.4 percent I cited this year.

Other VoIP service's shares of minutes jumped from 16.6 percent in 2005 to nearly 20 percent this year.



Jump for original authors opinion on growth [ZDnet Blog]

Dec 4, 2006

The world’s first cordless dual phone for Skype


IW Distribution today announces the Australian and New Zealand launch of the revolutionary new RTX 3088 cordless Skype™ DUALphone, the world’s first cordless dual phone for Skype™ that does not require a PC connection.

IW Distribution is launching the new RTX DUALphone 3088 which can be used for calling via Skype™ without the need to be connected to a PC. The new DUALphone is ideal for those people who do not always keep their PC turned on and connected to the Internet, or who do not want or are prohibited from connecting to Skype from their PC.

Linux World [AU News]

E-discovery may target unexpected sources


On Friday, the long-discussed and much-awaited amendments to the Federal Rules of Civil Procedure went into effect. Among the elements of these amendments are changes to how electronic evidence is treated in discovery. This article describes how nontraditional sources of electronic data may provide important evidence in investigations. These data sources, including instant messaging, voicemail, Web-based email and sales-management systems, present distinct challenges in terms of procuring and analyzing raw data.

Law.com > Legal Technology

Dec 3, 2006

The end of the line for large telephone bills


CHRISTMAS is the time of year for catching up with friends and family, and not just those living down the road. The holiday brings absent friends on distant shores very much into our thoughts, particularly given that tens of thousands of Scots live, work or have retired overseas.

The good news is that with a little planning it is possible to cut the cost of catching up with relatives in far-flung places.

According to uSwitch, the average Scot could save £40 on calls this festive season. Below is our guide to getting started.

Scotsman Business

Dec 1, 2006

New Rules Make Firms Track E-Mails, IMs


U.S. companies will need to keep track of all the e-mails, instant messages and other electronic documents generated by their employees thanks to new federal rules that go into effect Friday, legal experts say.

The rules, approved by the Supreme Court in April, require companies and other entities involved in federal litigation to produce "electronically stored information" as part of the discovery process, when evidence is shared by both sides before a trial.

The change makes it more important for companies to know what electronic information they have and where. Under the new rules, an information technology employee who routinely copies over a backup computer tape could be committing the equivalent of "virtual shredding," said Alvin F. Lindsay, a partner at Hogan & Hartson LLP and expert on technology and litigation.

My Way News

If there could be a case, then don't delete that e-mail (or IM)


An obscure change in the rules regarding production of evidence in federal court — which goes into effect Friday — will force companies to better manage the volumes of electronic information they generate and keep.

Under an amendment to the federal rules of civil procedure, business executives and corporate lawyers who are expecting to be sued will now have to preserve electronic data with the same care and diligence they would use in preserving documents.

In other words, no shredding of paper — and no deleting e-mails [or Instant Messages[ — when there's a likelihood of legal action.

"It's a very big deal," says Daniel Gelb, a Boston-area attorney who specializes in electronic discovery. Instead of deciding how to handle electronic data on a case-by-case basis, the new rules "codify how lawyers should handle electronic discovery."

"For law firms and organizations that don't do a lot of electronic discovery, this is going to be a major awakening," says Douglas Herman of UHY Advisors.

USA Today

Nov 29, 2006

Unmanaged Skype use increases security, compliance risks in firms


According to Akonix Systems Inc., a provider of instant messaging (IM) security and compliance products, enterprises are facing increased security and compliance risks due to the unmanaged use of Skype on corporate networks. In a September 2006 survey, Akonix found that nearly 43% of respondents claimed that Skype is allowed on their corporate networks, and only 27% said their organizations blocks the use of Skype.

IT News Online

Nov 10, 2006

Yahoo! copies Google, will offer IM within email



Despite the enormous popularity of Google’s Gmail, and the massive flip Gmail received when it launched offering 1Gb of free storage, which doubled to 2Gb and is now nearly 3Gb, Yahoo! Mail still has 10 times the users Gmail enjoys. So why copy Google?

More at IT Wire

Study: IM Equaling Popularity of E-mail


Instant messaging continues to grow as a medium for online communication, according to details of a study released by America Online on Thursday. Instant messaging is up 19 percent, and 38 percent of all users say they now send more IMs than e-mails.

The survey also found that one-third of users connect to instant messaging networks through their mobile phones. This is nearly twice the number recorded last year, when only 19 percent said they used such services, and over three times as high as in 2003, when the number stood at 10 percent.

BetaNews Survey Results

CRM, ERP, ILM . . . & iPods?



iPods, smartphones, instant messaging, blogs, wikis and nearly every form of consumer technology have begun to infiltrate the enterprise, sometimes with profound effects. If you’re looking to slash your phone bills, turn to instant messaging platforms or even Skype, a consumer VoIP tool. Just be sure to archive any instant message the same way you do for email or spreadsheets, all the more if Sarbox, HIPAA or other regulations apply. Business-grade IM systems, such as those from WebEx, Akonix, and Jabber, can help.

Processor Product News

Manage Skype use in your SME


IT managers face new security challenges every day, and the different types of threats are on the rise. In addition to detecting and blocking the usual cyber attacks, IT directors are growing aware that they must also now guard against the vulnerabilities surrounding Skype technology as employees bring it into the workplace. To help IT managers deal with the vulnerabilities associated with Skype in the workplace, Akonix rolled out a new security appliance, the L7 Skype Manager 2.0.

Processor Products News

Oct 30, 2006

Securing voice over the Net


Security experts predict that the next level of attacks will target services such as VoIP as well as Internet telephony (Skype). Although Indian usage of these services is yet to gain critical mass, organizations that are already using these services need to watch out.

Express Computer [IT Weekly News]

Oct 27, 2006

Userplane developing networks with AOL AIM


Userplane is working to develop network integration between its community Web-based chat and IM tools and AOL LLC’s AIM network, a company executive said. AOL acquired the 15-person company in August, which licenses its chat technology to social network sites, such as Dogster, Honda, MySpace, Friendster and Tagged.

TechWeb

Userplane

Majority of companies have lost computers containing sensitive information last year


The Ponemon Institute and Vontu, Inc. have announced the findings of a new study on the issues associated with protecting corporate ‘data at rest’ residing on storage systems and mobile devices, as well as ‘data in motion’ exiting the network via email, Web mail, file transfers and IM. The survey examines risks associated with the storage and transmission of confidential information; technologies, practices and procedures used for preventing data loss; and primary concerns expressed by organizations facing the challenges of protecting stored sensitive data from unauthorized exposure. Among the study’s most significant findings, Internet communication protocols likely to contain unprotected sensitive information, in order of risk level, were secure Webmail (56% probability), file transfer protocol (51%),Webmail (HTTP) (33%), email (31%) and IM (25%).

SecurityPark.net

Oct 16, 2006

Instant messaging is gaining traction on Wall Street


Some months ago I wrote a feature: Instant Messaging (IM) services for transmitting securities orders? It appeared that there was some push for adoption of this medium for transmitting securities orders in the US markets, however, there were a number of technical and regulatory compliance issues to be addressed before IM for transmission of securities orders could gain widespread acceptance.

[IT Director]

Oct 12, 2006

Getting the message


According to the Radicati Group, a market research firm, the number of worldwide instant message (IM) accounts will increase from 944 million in 2006 to over 1.4 billion in 2010. IM's success as a communications tool is clear.

One huge value of IM is the way it allows business users to talk to each other in real time without incurring huge long distance bills. For SMBs, IM lets employees talk to customers and partners almost instantaneously, providing excellent customer service for a very low cost. A small company can communicate like a big company does, anywhere in the world.

ITBusiness - Canada

Oct 5, 2006

Vericept and Akonix Form Strategic Alliance to Maximize Corporate Data Security


Vericept Corporation, the leading provider of comprehensive compliance and content control solutions and Akonix Systems, Inc., the premier provider of enterprise-class solutions for ensuring security and compliance for employee use of instant messaging (IM), today announced a strategic alliance to offer organizations maximum outbound content control over email, P2P, FTP and I'm. As part of the alliance, Vericept will integrate Akonix's award-winning L7 Enterprise product into the Vericept 360-degree Risk Management Platform.

Freshnews.com

Oct 4, 2006

Akonix Offers Skype Traffic Management


Though VoIP company Skype has promised a more enterprise-friendly, manageable version of its popular service, Akonix Systems has announced an appliance designed to monitor and manage users of the consumer version behind the corporate firewall.

The company today announced L7 Skype Manager, an appliance that brings management features similar to those offered by other appliances in its L7 line, which is primarily aimed at instant messaging security and compliance.

More at Enterprise Networking Planet

Oct 3, 2006

Ex-Rep in Rehab After Dicey IMs


Case raises questions about employer’s responsibility for electronic communications.
October 2, 2006

Former U.S. Rep Mark Foley said Monday he has checked himself into alcohol rehabilitation in the wake of a scandal over suggestive instant messages the Florida republican sent to Congressional pages.

The scandal raises questions about an employer’s responsibility for electronic communications made in the workplace. Mr. Foley, who resigned from Congress Friday, chaired the House Caucus on Missing and Exploited Children.

Instant messaging software is used in 93 percent of all organizations, and 35 percent of email users also use instant messaging, according Black Diamond, Washington-based messaging analyst firm Osterman Research.

The stakes could hardly be higher. The instant messaging scandal has damaged House Republicans, raising questions about what they knew of Mr. Foley’s behavior. Political analysts said the scandal ups the odds that Republicans will lose control of the U.S. House of Representatives in upcoming midterm elections.

Tough regulations such as Sarbanes-Oxley and HIPAA, however, mean that all organizations are on the hook—and instant messaging software can bypass many of the protections set up to control other forms of electronic communication, such as email.

“If you install any consumer-grade IM client in an enterprise, typically you have bypassed all the security defenses set up for email,” Michael Osterman, president of Osterman Research, said.

Fixable Problem

The problem isn’t unfixable, however. Organizations can opt to ban instant messaging software. They can rip out consumer-class IM software and replace it with an enterprise-grade instant messaging system. Or they can install software that will manage all kinds of consumer IM clients.

Companies such as Symantec, Facetime, and Akonix all sell software to help business manage the use of instant messaging in the workplace. “You really have a couple of good options,” said Mr. Osterman.

Such a fix typically costs between $20 and $100 per user, Mr. Osterman said. Microsoft, however, is offering its instant messaging management software free to customers using its Exchange email software, he noted.

Such software can be used to track, encrypt, and even filter instant communications made via popular instant messaging clients, such as AOL Instant Messenger, made on company time with company equipment.

To review web story or Contact the writer: BCaulfield@RedHerring.com

Sep 15, 2006

Cezeo’s Collaboration IM app for Windows



While instant messaging (IM) is part of everyday life for millions of computer users, it has become both the savior and bane of many businesses. IM lets workers share information immediately, but it can also be disruptive when employees spend work time communicating with friends outside the office. It can be even more disruptive when internal sensitive information is passed, either accidentally or by stealth, to the wrong recipient. Many organizations have strict policies against IM systems precisely for these reasons. Unfortunately, they also lose out on the benefits IM can deliver to work teams. One solution is to provide IM systems that can only be used within the confines of the enterprise and don’t connect to the wider world of the Internet. Cezeo’s LanTalk NET 3.1 is one such application because it is designed to work inside a company’s firewall.

Processor.com

AOL IM tools up for business


The days of companies using unsecure consumer technology for IM are numbered, according to AOL and online conferencing company WebEx. AIM Pro Business Edition, launched on Thursday, is an IM service aimed at business users who need tighter security and management than traditionally available in the popular consumer products from Yahoo and MSN.

CNET News.com

Sep 14, 2006

Creating a security policy and enforcing it


Hardly a week passes without a report of consumer or company data being compromised. According to the Privacy Rights Clearinghouse more than 90 million data records containing sensitive personal information have been involved in security breaches since February 2005.

TechNewsWorld

VoIP and instant messaging used by 1.7 million


Consultancy Carrier y Asociados has said that about 17% of Argentina’s ten million Internet users are using VoIP and instant messaging, BNamericas reports. This represents a 31% increase in the last twelve months and is driven by the expansion of broadband in the country, said consultancy director Enrique Carrier, adding that VoIP was used by 29% of broadband subscribers.

TeleGeography

Sep 13, 2006

WebEx "first" on-demand enterprise IM


WebEx, the leading provider of software-as-a-service (SaaS) applications for collaborative business on the web, today announced the general availability of the industry's first enterprise-class on-demand solution for enterprise instant messaging (EIM). WebEx AIM Pro Business Edition combines the scale, flexibility and zero-maintenance of the on-demand model with the security, compliance, hygiene and centralized administration controls organizations required to IM a viable productivity tool for the enterprise.

Yahoo! Business

Aug 15, 2006

IM Interoperability matrix


David Storm has created an informative page on interoperability with different IM clients and how they connect together.

IM Interoperability matrix

Aug 1, 2006

KaZaa users warned of p2p worm


Researchers are warning peer-to-peer (p2p) application users of a new proof-of-concept virus that acts similarly to the W97M/Melissa malware.

The virus, MSH/Cibyz, which is based on Windows PowerShell, was released by members of the RRLF virus group, according to an advisory from McAfee.

PowerShell is a command line shell and scripting language that runs on Microsoft XP, Windows Server 2003, Vista and Longhorn operating systems.

SC Magazine: IT News

How safe is instant messaging?


Imagine a situation where despite putting all security measure in place your company’s secrets are being leaked. The culprit could be instant messenger whilst an employee can send sensitive information about his company using instant messenger (IM) attachments. One simple solution to prevent information leak through IMs is to disallow its use completely. But in companies where IM communication is part of the corporate culture and presents significant business advantages, organizations need a more flexible solution. To address these concerns, organizations need the ability to set and enforce policies for IM use within their organizations.

CIOL: Security Zone

Jul 24, 2006

Instant Messaging and Trashing Google


According to TechCrunch Blog: The user numbers coming out on Google Talk are staggeringly terrible. Comscore usage numbers show that nearly a year after launch Google is a distant, distant 4th after MSN, Yahoo and AIM. They hold a pitiful 1% of total instant messaging market share, with 3.4 million unique users in May 2006. See the Comscore chart below for more details (I wonder where Skype IM falls in those stats). Note that Comscore does not include Google Talk usage within Gmail itself (where it is embedded), but even factoring that in, the numbers are just awful.

The NYT picked up on this as well, noting that “Google Talk chat software had only 44,000 users in June”. Om Malik notes that there have been only about a million total downloads of the client.

Where does Google go from here? I suggest they roll some heads and figure out a real product strategy.

TechCrunch

*COMMENTARY* In all honesty I wouldn't be so quick to bash Google for their lack of numbers in this quite populated technology market. It's not apparent yet what their strategy is for their client but I would put my money more into the integration of IM with the web as they have with gmail. Also I'm sceptical of these numbers from comScore, especially the AIM because dispite the growth of Yahoo! service, the majority of the messaging directors I talk to, have AIM and don't have much use of Yahoo!. Google is based on the open source XMPP protocol and as much as I've seen Jabber take busines from Micrsoft because of the flexibility of their platform, the same could rein true for public IM clients as google adds additional features to their client like voice, file transfers and the "waste of time" items like emoticons and environments... stay tuned

Jul 13, 2006

Enterprises failing to secure instant messaging


Despite the fact that instant messaging technology is nearly ubiquitous in the enterprise, and has been for some time, according to a new survey nearly 60% of organizations do not have any security technologies in place to defend against IM threats.

Cupertino, Calif.-based security giant Symantec Corp. surveyed 400 CIOs on their organizations' IM security policy, and found that 57% of them had no security or availability policies for their IM systems. The survey also found that only 22% of organizations archive their employees' IM messages, a serious oversight that can lead to the leakage of confidential data or other sensitive information.

Nearly all enterprises have developed email archiving, retention and inspection policies, but the survey results suggest few organizations have extended that to their IM systems.

Full article at searchsecurity.com

Jun 2, 2006

Rounding the corners of network security


As the Black Hat conference descends upon Las Vegas this week, internetnews.com presents a series of articles addressing security issues past and present.

Internetnews.com

Google adds chat to Gmail


Google on Thursday incorporated instant messaging into its Web mail, making it possible to immediately chat with an email sender.

Internet Week

Symantec – raising the profile of instant messaging protection


When, at the beginning of this year, Symantec acquired IMlogic – a leading player in the instant messaging protection and management sector – even the company’s main IM rivals, Akonix and Facetime, appeared to be somewhat enthusiastically welcoming of the deal. The Akonix CEO went as far as to suggest that the IMlogic acquisition would signal the start of a period of demand for IM security that would dwarf the growth rates of other key security sectors including email protection and firewall security.

Enterprise Networks & Servers

Jun 1, 2006

'AIM' for better messaging service with Google


It’s on more than 45 million computers worldwide. It’s especially prevalent on college campuses, and it’s spreading. In fact, it’s probably on your computer right now. No, I’m not talking about porn or spyware. I’m talking about America Online Instant Messenger, better known as AIM.

...

I'm almost afraid to say it, but when it comes to instant messaging systems, my loyalties have shifted.
Enter the Google Corporation. The same people who brought you the world's No. 1 search engine - not to mention, revolutionized Internet e-mail with Gmail, which might as well have unlimited storage space - have developed an equally ingenious instant messaging system.

Rachael Brady Opinion Editor at WVU

May 12, 2006

New AIM services bring new ad opportunities


AOL’s new social networking and VOIP features for its AIM service were rolled out this week, giving advertisers new opportunities to reach the instant messaging platform’s large base of users.

ClickZ Network

May 11, 2006

Jabber bumps appliance to v1.1


Jabber, Inc. has bumped its EIM appliance to version 1.1 and included new interoperability and reporting capabilities.

Jabber, Inc. today announced the immediate availability of JabberNow 1.1, the first major upgrade of the enterprise instant messaging (EIM) appliance which Jabber, Inc. launched to rave editorial reviews in late 2005. The company reports strong customer enthusiasm across its targets in the legal, consulting, financial services, government, higher education, and supply chain management market segments. In less than 15 minutes, JabberNow deploys secure instant messaging (IM) that compliantly interoperates with the technology choices of enterprise partners.

Instant Messaging Planet
JabberNow Gets Even Better

Apr 28, 2006

IM Underused as Ad Medium


A new report by JupiterResearch, a unit of JupiterKagan, finds that as few as 7 percent of marketers count advertising in instant messenger programs as part of their media plans. Entitled "Instant Messaging: Reaching a Young, Engaged Audience via an Underused Medium," the report sees value in instant messenger ad placements as a component of network buys.

Portals like MSN, Yahoo and AOL actively promote their Instant Messenger (IM) platforms to marketers, yet many are still reticent to include the medium in the mix. This is despite the platforms' heavily engaged audiences and huge impression counts.

"If you're looking at a campaign across the network, it's a fantastic way to leverage that and make sure your presence on Yahoo, MSN or AOL is across the whole platform," said Sapna Satagopan, lead analyst on the JupiterKagan report.

The three portals count between 30 and 40 percent of their search users as regular IM users. Additionally, IM users are often logged in for long periods of time, though their face time with the applications varies greatly.

While IM is used heavily by teens and young adults, its user base is maturing. "IM has been around for so long, and one interesting aspect is that the population that started using IM, probably in the mid 90s, is no longer a teenager or a young adult, but is still using the IM platform," said Satagopan.

That demographic range should make IM an attractive target for many types of advertisers. Marketers to embrace the medium have included Wells Fargo, Pepsi and many companies in the entertainment vertical.

"The targeting point is about getting them to interact more with the interface and get them to your Web site," said Satagopan.

Source: http://www.clickz.com/showPage.html?page=3602156

Apr 17, 2006

Akonix develops enterprise bots


Akonix Systems, Inc., the premier provider of instant messaging management and security solutions, has announced the availability of Akonix L7 Builder v5, an enhanced system for integrating presence and IM into enterprise applications in order to improve productivity and create robust real-time communications applications.

Market Watch

Apr 15, 2006

IM attacks present growing threat to enterprises


More and more enterprises are embracing the benefits of instant messaging as a corporate application. But many are leaving such applications uncontrolled and vulnerable, and the potential for attack is sending shivers down the spines of network administrators.

ServerWatch

Apr 14, 2006

Akonix announces new IM Security Appliances


Akonix Systems announced a new series of IM security appliances for businesses of all sizes. The appliances, which are designed to protect corporate networks from viruses, worms and other IM threats, control access and enforce policies for public and enterprise IM clients and ensure regulatory compliance by logging and archiving all IM communications. The Akonix A6000 is an enterprise-class solution optimized for up to tens of thousands of users; the A1000 is optimized for 25 to 1000 users. The A-Series appliances are available now, and Akonix offers units for a free 30-day evaluation. For more information, go to http://www.akonix.com.

Windows IT Pro Story

Skype’s impact on enterprise security


Skype could be a ticking time-bomb with it’s security vulnerabilities, and most of the millions of Skypers aren’t even aware of it.

VoIP Magazine article

Apr 13, 2006

IM management: IMlogic faces Its Symantec future


IMlogic, along with Akonix and FaceTime, make up the big three instant messaging management and security vendors, and like these other two, IMlogic focuses on three key areas: IM security to prevent worm and virus propagation, compliance through IM logging and archiving and policy enforcement to ensure that IM is only available in a controlled fashion to authorized users.

Enterprise Networking Planet

Skype's Impact on Enterprise Security


Written by Greg Schmidt ~ Thursday, 13 April 2006 [VoIP Magazine]

Skype could be a ticking time-bomb with it's security vulnerabilities, and most of the millions of Skypers aren't even aware of it. Even as a telecom security specialists working for a company that produces voice security products, I use Skype even thought it regularly breaches our network firewalls. The problem is that Skype is just too easy to use, the voice quality is superb, and I can't argue with the cost.

So even though Skype has some potentially serious security issues, it's hard to argue about the amount of buzz that Skype has generated recently. Consider what Skype has accomplished:

  • It is the fastest growing Internet communications application ever launched with around 150,000 users being added daily and over 200 million downloads.

  • It has reached more than 70 million users and has logged close to 20 billion VoIP minutes, giving it the highest share of VoIP minutes.

  • It is easy to install and works within minutes with practically no configuration required.

  • It is easy to use and works just about everywhere, even behind corporate firewalls.

  • It allows free calling with exceptional voice quality between any of the millions of Skype users around the world.

  • It allows calls to and from the PSTN for a nominal charge.

  • It includes an IM client and file transfer capability all conveniently encrypted for maximum privacy.

  • It recently added video conferencing with its most recent 2.0 release.

  • It received quite a boost in market acceptance when, in September 2004, it was acquired by E-bay, with all its impressive financial backing.


At the 2005 International Consumer Electronics Show in Las Vegas, Skype established itself as a mainstream product with a major presence at the show. It was the debutante of the ball, flirting with mainstream consumer electronics brands, such as Kodak, Philips, D-Link, and Panasonic who were lining up to be its partner. These giants in consumer electronics have been racing each other to introduce the latest Skype-enabled gadgets, from end-user devices such as USB Phones and Skype Wi-Fi phones to Skype-enabled routers.

Skype recently announced a partnership with Radio Shack to begin offering a Skype Starter Kit in all of the consumer electronics chain's 3,000 stores. The Skype Starter Kit includes the Skype software, a Skype-certified headset, and 30 minutes of SkypeOut, the service that allows Skype users to call PSTN phones and cell phones.

So, given all that Skype has going for it a new parent with deep-pockets, a hugely devoted user-base of millions, and the acceptance by mainstream consumer electronics companies, security still appears to be the only stumbling block it has yet to overcome.

While Skype maintains that it is a secure protocol and uses encryption to protect communications sessions, its claims pertaining to security cannot be confirmed because it is a closed proprietary protocol. Since its public release in August of 2003 the security community has pressured Skype to open up the protocol for review. This pressure was in part a result of the pedigree of Skype.

Skype is the brainchild of Niklas Zennstrom and Janus Friis, the same folks who brought us the Kazaa P2P file sharing application. Like Kazaa, Skype uses an overlay peer-to-peer network that promotes some of the publicly addressable clients within the network to Supernode status. The Skype application relies on the Supernodes as the backbone of the Skype network. Any Skype client with enough bandwidth, memory, and CPU processing power and having a public IP address has the potential to be a Supernode in the Skype network.

So why are IT admins and other security types wary of Skype? The problem stems from the tarnished reputation of Skype's predecessor, Kazaa, which had a nasty reputation of installing spyware and adware on its users desktops and was the bane of many an IT administrator. To counter this initial skepticism, Skype from its first release has worked hard to project a clean upright image. The Skype website plasters the "No Spyware, Adware, Malware" label on its homepage right next to the download button. Skype needed to advertise this good netizen badge right out of the gate due to its founders checkered past.

Bowing to industry pressure to open up the Skype protocol to check for security vulnerabilities, Skype allowed Tom Berson of Anagram Laboratories, a cryptographer and computer security expert with 35-years of experience in the field, to have a peek under the hood so to speak. Berson was allowed unimpeded access to Skype engineers and to the Skype source code (at least the parts pertaining to the cryptosystem).

Berson concluded that Skype uses standard cryptographic primitives and implemented the primitives correctly. These primitives include 256-bit AES for bulk payload encryption, the RSA public-key cryptosystem to exchange keys, the ISO 9796-2 signature padding method, the SHA-1 hash function, and the RC4 stream cipher. He verified each cryptographic primitive against reference implementations and found that Skype engineered them correctly and efficiently. In his conclusions, Berson stated that he started the project as a skeptic but, by the end of the evaluation, his confidence in Skype was growing. He seemed impressed with Skype's security implementation.

Yet even assuming that the Skype protocol is implemented with a high degree of security and employs the best standards-based cryptography widely and well, it is still a security threat to the enterprise based solely on its basic feature set. While Skype may provide authentication and confidentiality between the parties communicating via the Skype peer-to-peer network, it also provides a secure tunnel into the enterprise network.

Skype is so agile at getting through corporate firewalls that it has become a vector to spread viruses, worms, trojans, and other forms of malware. While Skype is known primarily for its free VoIP telephony feature, it also includes an IM client and file transfer feature. The IM messages and files transferred over Skype are both protected by the Skype built-in VPN to deliver IM and files from one desktop to another desktop peer-to-peer without any knowledge of the IT administration or the security tools they employ.

With the increased popularity of IM clients, such as those from AOL,MSN, and Yahoo, hackers are exploiting these new channels to spread their host of malware. In 2005, Akonix Systems Inc., which specializes in IM security, reported that 25 new viruses were reported on IM during last September alone. Another company specializing in IM security, IMlogic, noted that the number of threats detected for IM and peer-to-peer networks rose a whopping 3,295 percent in the third quarter of 2005, compared with the year before. Given that Skype now has millions of users and comes with an IM client, it won't be long before it will be targeted by hackers to become a vector for their worms and viruses.

Skype also includes a file transfer mechanism that allows peer-to-peer file transfers using the same VPN-like tunnel provided by the Skype network for voice. Files from other Skype users are transferred in encrypted form over the Skype network preventing them from being scanned by corporate anti-virus software or screened by the corporate firewall. While files attached to emails are routinely scanned by corporate anti-virus software before desktop delivery, this security check is not available when the file is transferred via the Skype network.

I have studied the Skype protocol since I first downloaded it in April of 2004. Skype has been engineered from the beginning to be evasive and stealthy when traveling over the network. Beyond encrypting the packet for security purposes, the Skype signaling packets are purposefully obfuscated to make it difficult to identify a packet as a Skype packet. Even if a Skype session is detected, it is difficult to determine without performing some type of packet rate analysis what type of communications is taking place. Is the session a voice, video, IM, or file transfer? While there are now some security tools available from firms such as Verso Technologies, Packateer, and SonicWall that perform packet inspection to block Skype completely, it would be advantageous to conduct policy on individual Skype sessions, such that Skype voice is allowed, but file transfers are not allowed. Such policy enforcement would allow IT admins to limit the network bandwidth used by Skype, such as allowing voice but blocking Skype video. The ability to conduct allow/disallow policies on individual Skype sessions would make Skype more acceptable in the corporate environment.

Corporate IT departments typically maintain a list of the standard approved applications that can be installed on the desktop. However, regardless of this "sanctioned list" of applications, one of the fastest growing sectors in PC application development is in communications apps such as instant messaging (IM) and peer-to-peer (P2P). One of the jobs routinely performed by the corporate IT department is to scan their users' desktops to ensure that a rogue application hasn't been installed.

Just a few years ago, it wasn't hard to pick out the apps of undesirable status on networked machines. Today, that's just not the case. The distinction between the sanctioned and non-sanctioned app has become blurred. There are now apps routinely installed on the desktop that are considered indispensable tools in the corporate environment, but still cause many a sleepless night for the IT admin. These applications tend to be downloaded and installed by the end user without permission from the IT department and use encryption and obfuscation to stealthily send their packets across the corporate network. In many cases, the IT department is fully aware of these underground, unofficial apps but chooses to allow it because the app has become an indispensable tool. Skype is by far the fastest growing in this category of underground apps. It is tolerated by some IT admins because it has become such a useful corporate tool.

So what can the IT admin do? Blocking Skype outright is downright difficult and extremely unpopular among end users who find it to be a really handy tool. What's needed is the ability to finely manage the Skype application by letting the IT department perform policy on individual Skype sessions, using policy rules that are built using attributes of the Skype session, such as session type (voice, video, IM, file transfer), source, destination, and time of day.

Now that Skype is reaching the mainstream, it has the impetus to keep growing without recognizing the need of the corporate IT admin to build in security checks. Ideally, Skype would recognize this need and develop a corporate-friendly version that allows IT admins to easily detect and conduct policy on Skype sessions. If not, Skype's cat-and-mouse game could result in a very useful app that won't ever be fully welcomed into the enterprise.

The impact of emerging technologies – the evolution of IM


Opinion article by Luis Suarez: Some time ago I created a weblog post over at elsua where I was indicating how I was almost at the point of giving up on Instant Messaging ever since more robust, in my opinion, real-time collaborative tools for knowledge sharing came on board: i.e. VoIP clients like Skype, Damaka, Google Talk, Gizmo Project, to name a few, that would allow you both to conduct IM conversations or VoIP conversations. Indeed, it has been a long while since I last started my MSN, Yahoo!, ICQ, AOL accounts in either of my computers to collaborate with other folks and somehow after having read The Impact of Emerging Technologies - The Evolution of IM, over at Technology Review, I doubt I would ever be going back !

ITtoolbox Blogs

Apr 12, 2006

'Pretty Girl' virus hits computers across Vietnam


Over 20,000 computers were infected in a day by a new computer virus unleashed by a Vietnamese programmer, the first of its kind in the country, an Internet security official said Tuesday. The ‘Gai Xinh’ (Pretty Girl) virus uses Yahoo Messenger to infect computers when users click on a link ostensibly from an instant messenger contact.

NewKerala
Akonix Identifies Pretty Girl Virus

Pivot Solutions closes $8 million in venture capital


Pivot Solutions, the developer of IMTRADER, today announced it has closed $8 million in an oversubscribed series B round led by SoftBank Capital. The round also includes strong participation from existing investors to fuel continued rapid growth and supports expansion of the company’s market leading solution.

American Venture Magazine

MSN Messenger most used IM client


Analytics firm comScore Networks announced Monday the results of its February measurement of instant messenger usage around the world, with Europe surpassing the United States in IM users for the first time. MSN Messenger was also ranked as the most used client, garnering 61 percent of the worldwide market.

Addict3d

IMVITE says business to business messaging is no longer a novelty, but a necessity


Instant messaging is akin to a new boss: you either love them or you hate them. With IMVITE there votes have been tallied and everyone says ‘job well done’. Even teenagers live by it; ‘chatting’ with friends and it allows home users keep in touch with faraway family members and friends.

Yahoo! News

Software adds IM routing and queuing to business


Providing commercial enterprise instant messaging, Spark Fastpath v3.0 finds best person to answer high-priority requests in real-time based on expertise and presence-level. Administrators can create workgroups that appear in buddy list, and when instant message is sent to that group, it is automatically routed to best person. Message recipients can elect to accept message, re-route it, start group chat conversation or co-browse Web pages.

ThomasNet News

P2P attacks multiplying


A report that studied instant messenger and peer-to-peer security attacks showed that while incidents targeting public IM channels stabilized last quarter, the number of P2P and multi-channel attacks are rapidly increasing.

SC Magazine

Apr 11, 2006

Instant messaging spurs demand for presence awareness telephony apps


Instant messaging and presence awareness products have the same effect as meeting for face-to-face discussions, according to an executive with Microsoft Corp., which recently announced its Live Communications Server 2005 will work with hardware from some of the major telephony vendors.

IT Business

iMesh adds instant messaging to P2P service


One of the oldest peer-to-peer services, iMesh, is offering instant messaging and an enhanced search function in its upcoming client. iMesh 6.5 will allow users to send messages and share songs with other users. In addition, friends can simultaneously listen to the same songs with the ‘Listen Together’ feature.

TG Daily

North America trails rest of world In IM, says study


The percentage of people who use instant messaging in North America significantly lags behind other parts of the world, according to a study released by comScore Networks. The study found that 37 percent of the North American online population used IM in February, compared to 64 percent in Latin America, and 49 percent in Europe.

Desktop Pipeline

Apr 10, 2006

Compliance, not spyware, drives IT budgets, security execs say


Regulatory compliance and protecting intellectual property are among the top reasons driving demand for security products – not phishing, worms, spyware and hack attacks, according to a recent report.

Security Pipeline

Digital Rum introduces corporate mobile messenger


Corporate Mobile Messenger, a secure enterprise instant messaging and presence service, has been introduced by Digital Rum, a company mobilizing corporate communications.

According to Digital Rum, the service extends the Microsoft Office Live Communications Server 2005 to mass market mobile phones. It said the service, which was developed in cooperation with software company Microsoft, extends the Live Communications Server capabilities to mobile devices such as the Symbian Series 60, RIM BlackBerry and Java Micro Edition handsets.

TMCnet

U.S. Army, Air Force and Navy launch first real-time, enterprise inter-domain messaging capability using Bantu platform


Bantu, a premier provider of secure enterprise instant messaging, today announced that the U.S. Army, Air Force and Navy have deployed its Inter-Domain Messaging (IDM) Gateway technology, allowing military personnel to instantly locate and communicate across disparate military networks, locations and computing platforms – regardless of service affiliation – for the first time.

Yahoo! Business

FaceTime releases quarterly report on IM, chat and P2P security threats


FaceTime Communications, the leading provider of solutions for securing Greynets such as instant messaging, peer-to-peer and spyware, today released a quarterly report highlighting the trends and growth in security incidents and malware attacks over IM, chat and P2P services.

Yahoo! Business

Apr 8, 2006

Instant messenger: the future is now…IMVITE launches the next generation of multi-messaging technology


There is no doubt that the Internet has changed the way we communicate forever. But for many of us, even email is not fast enough. The solution? Instant messaging. For a long time, the lack of an instant messaging standard was frustrating, especially when one has friends and business associates, each using different services.

PRWeb