Dec 19, 2006

Further eroding user confidence - Yahoo! Messenger


COMMENT: I would have to agree with Brian White here in his oppinion of the Yahoo! Messenger client. I have moved away from all single client services and use Trillian for the most part. On occasion I have my dated MSN communicator running and G-Talk but I quickly moved away from Yahoo! when the obtrusive IMvironments started infultrating my IM screen, or the annoying sound blasts, or the "Wanna game" messages from friends...

I realize now that vulnerabilities are a reality and will be increasingly infultrate our IM world however, forcing a user to change settings, mail client favorites and addign tools that just aren't needed when the primary objective of IM is communications quickly with friends and business partners, not only moves away from the core practice of what IM is used for but is an easy way to push your user base away from your company all together.

Linksys, not Apple, introduces iPhone


Adding to the large amount of rumours on the Internet about a possible Apple product called iPhone, Linksys has announced its own series of VoIP (voice over IP) products running under this brand.

The company says they have been launching iPhone products since 2004, albeit some of the products linked from their press information are actually older devices being branded as iPhone.

... Only the new iPhone Dual-Mode Internet Telephony Kit for Skype (CIT400, pictured) and the also new iPhone Wireless-G Phone for Skype (WIP320) have the iPhone ...

More at GeekZone



Also:
Linksys, which was chosen as the Vendor of the Year in this year's SmartHouse Best of the Best Awards, has stunned Mac fans by launching an iPhone instead of Apple.

Dec 18, 2006

IMS Forum Plugfest test plan and roadmap finalized


January’s Plugfest (15th through the 19th of 2007) is the first in a series of IMS Forum Plugfests that will run through 2008. The events will establish industry-recognized certification for IMS products and services that have achieved the highest level of interoperability. IMS Plugfests are open to both IMS Forum members and non-members.

Applications and services to be tested include voice services, fix-mobile convergence, presence, instant messaging and hosted IP PBX operating across multiple networks such as Mobile, WiFi, Wireline and Cable broadband. The tests will also focus on building the reference IMS services test network for future IMS Plugfest events described in our roadmap. The roadmap’s overall objective is to provide an industry-wide validation process for IMS applications and services as applicable to the ‘Services and Applications Layer’ of the IMS architecture.

Continue at Business Wire Search

ChatBlazer helps companies meet new mandatory government compliance requirements


Friday, December 1, 2006, a story hit news stations nationwide that would change businesses forever. The US Supreme Court administration approved rules that would require businesses to track emails, instant messages (IMs) and other electronic communications and store that data for use in litigation that affects the business. Many businesses will now have to deal with the stress of finding software solutions that comply with these new rules. Fortunately, ChatBlazer was well prepared for this kind of news.

ChatBlazer, a division of SolidSpace, a leading provider of dynamic hosting infrastructure and developer of intuitive Web-based collaborative technologies, includes an Audit Trail IM tracking feature in its ChatBlazer EIM software. With this feature, all IMs are recorded and stored in a database for further retrieval and auditing. This service has already proven useful for businesses in a wide range of industries.

Continue at eMedia Wire

Dec 17, 2006

Fortinet reviews the year’s security trends


In assessment of the past year in IT security, the company said that proof of the near complete monetization of malware could be seen in the availability of off-the-shelf kits for a mere $100-$400 a piece. Worms also continued to grow with activity over instant messaging systems increasing by 105 percent in 2006 over 2005, Fortinet found. Worms operating over multi-media messages (MMS) also grew, hitting peaks through the year where some 75 percent of all MMS contained some variation of a Symbian worm. This compared to about five percent in 2005.

CRN Australia

Dec 16, 2006

Comvigo releases IM Lock 2007 to help businesses control instant message and Internet usage


Comvigo, a leader in instant message (IM) and Internet communication control and security, has announced the release of IM Lock 2007, the latest iteration of the award-winning IM and Internet control software. IM Lock 2007 offers upgrades over previous versions, such as enhanced blocking features, Windows Vista support and expanded Internet blocking functionality, in addition to the IM Lock’s existing industry-leading features: blocking application / Web-based IM communications, peer-to-peer file sharing, objectional content and more.

eMedia Wire Report

Dec 15, 2006

Yahoo's IM update: A Trojan horse of surprises


Yahoo Messenger 8.1, when it was released Friday, automatically installed a Yahoo Mail icon in a user's system tray and changed the user's default mail settings to Yahoo Mail, said Karlsten.

Yahoo had alerted 73 million users worldwide (or all those using its IM service before November 2) to download the latest software version, which includes free or low-cost PC-to-PC calls among its chat features.

The company said the update increases stability and reliability, and improves security. The previous software contains a security flaw that could cause other applications like Microsoft's IE to crash, or prompt users to be involuntarily logged out, Karlsten said. The new version, she said, fixes that issue and bundles in new features like interoperability with Windows Live Messenger.

"The reason why we do a package, bundle everything together, is so people can get the latest version with the security updates and the great new features," Karlsten said.
Click here to Play

By default, the software also inserts the Yahoo Toolbar into the user's Web browser and changes the user's personalized home page and search settings to Yahoo.com. In the original download alert, people could choose to customize the installation under "options" and then uncheck these default settings. What users couldn't change, however, was that the software was adding a Yahoo Mail icon to the system tray and changed their default mail settings to Yahoo Mail.

Yahoo's Karlsten had said the engineering team was not aware of the Yahoo Mail issue and was actively working on a fix.

More at CNET

Roundup 2006: doing their homework


For college students these days, instant messaging is as much a part of their daily routine as microwaving ramen noodles, playing Frisbee on the quad or studying on the futon. “When a student comes to campus, it’s the first thing they want hooked up,” says Seth Shestack, acting CISO at Temple University, Philadelphia, the nation’s 28th largest college with a student population of 35,000. “Our help desk will get calls faster for students who can’t connect to IM than for email being down.”

With that demand for undisturbed IM access comes the need for the university’s IT team to secure a communications means that is quickly becoming a preferred attack vector...

More at SC Magazine

Dec 13, 2006

Bloomberg to Enhance Messaging Compliance


CAMBRIDGE, England and SAN FRANCISCO, December 13 /PRNewswire-FirstCall/ -- Autonomy Corporation plc (LSE: AU. or AUTN.L), a global leader in infrastructure software for the enterprise, today announced that Bloomberg has chosen its core Intelligent Data Operating Layer (IDOL) technology and its Aungate Real-Time Governance solutions to power and integrate with a number of the messaging and compliance services on the BLOOMBERG PROFESSIONAL® service.

The BLOOMBERG PROFESSIONAL service is the leading global source of data, analytics and news for financial and legal professionals. The Autonomy solutions will support Bloomberg users in adhering to strict regulatory requirements as they interact over a number of the Bloomberg messaging services, including e-mail and "Instant Bloomberg", the instant messaging service for more than 300,000 Bloomberg users worldwide.

Bloomberg users exchange millions of messages per day, many of which are subject to strict regulatory requirements. The Aungate Real-Time Governance solutions, which are setting the standard for compliance monitoring, records retention, eDiscovery & policy management operations, will enable Bloomberg users to manage and process Bloomberg messages and content in compliance with relevant rules and enterprise governance operations in real-time.

"Bloomberg is continually improving its services and functionality to provide even greater value to our users," said Tom Secunda of Bloomberg. "In addition to e-mail review, retrieval and other compliance functionality, the Aungate solutions will provide Bloomberg users with a range of real-time governance options that seamlessly integrate records retention, eDiscovery and policy management operations with the Bloomberg content."

"Autonomy is proud to provide Bloomberg users with the world's market-leading platform for processing unstructured information," said Ian Black, managing director of Aungate. "The application of Aungate on Bloomberg will enable Bloomberg subscribers to manage compliance of messages and content intelligently and automatically in real-time."

The unique Aungate technology already powers many of the world's largest enterprises, integrating the entire spectrum of governance operations from monitoring through to eDiscovery. It significantly reduces the cost and risk associated with failing to manage content accurately by relying on manual labor or keyword based technology. Whether it be email, Instant Messaging (IM), rich media, structured or legacy data, Aungate is the only technology solution that can conceptually integrate Bloomberg's content with all known enterprise sources.


Yahoo! Business

Talkster Makes IM-to-Phone Connection


Toronto-based Talkster Inc. has unveiled a unique mobile phone-to-IM calling service as a part of their new VoIP network. Talkster is designed to allow you to place calls from mobile phones to any mobile or traditional phones. You can place voice calls to users that do not have unique phone numbers, such as your IM contacts. Through Talkster's network, you can call your IM contacts on MSN Messenger, Google Talk or Gizmo Project if the voice options are enabled on the contact's IM client.

Placing the call from your mobile phone is a is a two-step process that is handled by Talkster's Network. Once you have chosen where to call (e.g. another telephone number or IM contact), Talkster's VoIP network is signaled to initiate the call. Talkster will then trigger your phone to call a local access gateway, or use a process where you get a phone call back for the connection. This step connects the call over the cellular voice network, and the person you are calling will receive the call on their phone. If you're placing a voice calling to an IM contact, their messenger client will ring for notification of an incoming call.

The cost of international calls made through Talkster to other phones are based on a per minute rate which is charged depending on the location. Talkster has launched the mobile phone-to-IM calling service as a free beta service, and while they do not charge a fee for the connection between their gateway and your IM contact, some users may incur a charge by their own mobile provider to connect to Talkster's local access number. The mobile phone-to-IM calling beta service is available for a wide range of mobile phones and does not require any additional software to be installed on your phone or PC to use.

More IM Watch at: Instant Messaging Planet

Skype founders claim: "Venice is live (sort of)…"


A beta version of The Venice Project launched yesterday. It is the Internet TV start-up from Kazaa and Skype founders Niklas Zennstrom and Janus Friis.

"The Venice Project" is expected to be launched next year and yes it will have plugins for IM communications (initially by the screen shots, it includes Jabber and G-Talk IM conectivity).

"The promise is still not fully realized, but we’ve come a long way, and – Venice is looking pretty darn cool!

We set out to try to merge the best of TV and the best of the Internet and I think we have just taken a big step on a long journey. For a few months we have been quietly testing with a small circle of people. Now, we’re going to expand that circle – with more and more people getting invited. If you want to take it for a spin, get an invitation from an existing beta tester."

More at Janusfriis.net
The Venice Project Launches In Private Beta [TechCrunch]
Venice is live (sort of)…
More at Reuters [UK - updated 12/192006]

Instant messaging can compromise security IS NOW KEY


nstant messaging can save time and money, but can also raise concerns about security and compliance. Although businesses can benefit from using IM within their own four walls or even to communicate with business partners, they should look closely at the security provisions of the messaging tools they choose and create proper instant messaging policies for their employees

Robert Pare, portal and workplace sales leader for Markham, Ont.-based IBM Canada Ltd., says there are two main reasons why businesses choose to use instant messaging: cost savings and efficiency.

ITBusiness.ca - Canada

Dec 12, 2006

Jabber Promotion


In spirit of the holiday season with all thesesales and discounts, Jabber Inc. has announced a new price reduction on its secure instant messaging appliance, JabberNow. The promotion, which runs through January 31, 2007 offers JabberNow at a new price starting at $1,800 for new clients. During the promotion period, existing clients can purchase additional user licenses and plug-ins at promotional prices.

Dec 9, 2006

Yahoo! Messenger ActiveX Warning


Yahoo! identified a flaw in their Yahoo! Messenger clients that they considered to present a risk to users of Yahoo! Messenger clients obtained prior to November 2.

According to Yahoo, “For this specific issue, these impacts could only be possible if an attacker is successful in prompting someone to view malicious HTML code, most likely executed by getting a person to visit their web page. To our knowledge, there have been no known executable code exploits related to this issue.”

Yahoo! ActiveX Update

Info security 2007: RAD is bad


‘Tis the season for predictions from information security vendors and it’s scary out there – of course it has to be or there’s no reason to buy from these folks. Among the more notable information security predictions for the year ahead: Symantec says instant messaging is also a key area to attack. Symantec predicts IM breaches will lead to confidential data leaks, proprietary data theft and more sophisticated worms.

ZDnet Blog | Between the Lines

Dec 8, 2006

IM+ by SHAPE Services Now Supports Skype on BlackBerry and Symbian S60


SHAPE Services announced today the official release of IM+ for Skype Software. IM+ for Skype gives the low-cost alternative to traditional calls and Skype-to-Skype voice and text communication from RIM BlackBerry and Symbian S60v3 phones. IM+ for Skype Software is based on SkypeOut service that allows users to make and receive calls for a fee. SkypeOut rates are considered to be the lowest rates in the industry to any local or international destination. IM+ for Skype will soon be available also for Pocket PC, Palm, Symbian and Smartphone devices with standard Internet connection. Being the leader of cross-platform mobile IM SHAPE expands Skype service to appeal to mobile phone users with different mobile platforms and without Wi-Fi limitation.

"Creation of IM+ for Skype Software is our answer to users' demand to be able to make cheap calls in classic IM+," said Igor Berezovsky, CEO of SHAPE Services. "Due to SkypeOut making a call with IM+ is ten times cheaper than making a call with ordinary VoIP client."

About IM+ Product Line:

IM+ Mobile Instant Messenger supports public and corporate IM systems: MSN, Yahoo!, AOL, ICQ, Google Talk, Skype, Microsoft LCS, Lotus Sametime, Jabber and Oracle IM. IM+ is available for all currently popular mobile platforms: Symbian (S60, Series 80, Series 90 and UIQ), Blackberry RIM, Windows Mobile Pocket PC and Smartphone, J2ME, i-mode, Palm and BREW.

IM+ for Skype Software on Shape Services

Skype Offers End-of-Year Bundle Pack


Skype announced on Thursday that it will offer the “Skype End-of-Year Bundle Pack,” a combination of the VoIP service provider’s products and services right in time for the holiday season.

TMCnet

Group chat evolving into email 2.0


Group online chat – the latest technological iteration in the thrust toward improved real-time communications – is becoming a must-have application in the enterprise. Chat has morphed from a late-night consumer favorite into a legitimate business tool as corporations have evolved their infrastructures from voicemail to email, and finally to instant messaging.

InformationWeek

Dec 7, 2006

New AP-AOL Instant Messaging Trends Survey Finds Majority of Teens Send More Instant Messages Than Emails


According to a new AP-AOL Instant Messaging Trends Survey, nearly three in four (72 percent) teens who use instant messaging (IM) say they send more IMs than emails, as do one in four (26 percent) adults. The survey, which examined instant messaging trends and usage habits among 1,513 IM users, further revealed that more than half of adults polled (54 percent) log on to send instant messages every day.

More of the Survey @ BusinessWire
Survey Finds Huge Instant-Messaging Generation Gap [Fox News]

Symantec calls for more IM archiving


Too few businesses are archiving instant messaging and Internet telephony conversations conducted over their networks, Symantec has claimed. The security software company released a YouGov-conducted survey on Thursday, suggesting that 39 percent of businesses do not back up and retain such communications and only 14 percent back up instant messaging conversations ‘that they deem important to the business’.

ZDNet UK

Postini Announces Top Five 2007 Messaging Security Predictions


Spam Still on Rapid Rise Representing Nearly 93 Percent of All Email; Companies Without Proper Protection Could Face Email Meltdown

Postini, the global leader in on-demand communications security, compliance and productivity solutions for email, instant messaging and the web, today announced that the recent spam explosion, which Postini reported in November, continues to grow at unprecedented levels.

Spam now represents nearly 93 percent of all email -- the highest level ever recorded by Postini -- further driving the need for businesses to keep their email secure and productive. This unprecedented wave of spam is expected to be accompanied in the new year by expanded compliance initiatives across all forms of electronic communication, strict regulations requiring messages to be secured and major new threats posed by Web 2.0 and globalization.

In November, Postini stopped a record 22 billion spam messages before they reached the 36,000 businesses using its services worldwide, preventing the wasted consumption of an unprecedented 86.5 terabytes of network and processing capacity. Postini now blocks approximately 12 spam messages for every valid Internet email. Over the past 12 months, Postini saw the number of spam messages grow by 147 percent, up 73 percent in the last three months alone. Due to explosive growth in the use of images and documents in spam messages, the total size of spam flowing through Postini's data centers grew by an unprecedented 334 percent since November 2005.

Each day in November, Postini saw more than one million unique Internet addresses participate in spam and virus attacks. Spammers also deployed broad and sophisticated viruses designed to add to their massive networks of hijacked personal computers called "bot-nets" to generate even more spam. The warezov / stration worm, which harvests email addresses and turns infected personal computers into spam-spewing zombies was particularly active in November.

"Because spammers are hijacking personal computers and stealing bandwidth to send an unlimited number of spam messages at virtually no cost, businesses can face an escalating series of expenses to ensure their email remains a viable and productive tool," said Daniel Druker, executive vice president of marketing at Postini. "Only on-demand services like Postini are designed to insulate companies from both the security and economic impact of spam, viruses, phishing and other attacks by blocking these threats on the Internet before they reach corporate networks."

Highlights from This Year

The volume and sophistication of email spam attacks in 2006 underscored how spammers are increasing the severity of their attacks on corporate networks. Image spam and office document spam made up as much as 45 percent of all junk messages in the fourth quarter, up from less than five percent in 2005. Postini saw a dramatic surge of 160 percent in instant messaging (IM) attacks in just one month, with new IM threats emerging throughout the year. Postini also saw a significant jump in directory harvest attacks, which attempt to steal email addresses from corporate servers by brute force, up 30 percent in one month alone, coupled with increased activity around the world wherever personal computers are concentrated, particularly in Korea, Brazil and China.

Postini's Top Five 2007 Communications Security and Compliance Predictions

As we move into 2007, the continued growth in level and new types of spam attacks along with growing business concerns over communications compliance, security and productivity usher in a new era of predictions from Postini.

-- Email will be under unprecedented attack in 2007, so stopping spam and keeping email productive will be a front burner issue for business executives. Companies without state-of-the-art protection from spam, viruses, phishing and other attacks will be in danger of losing the use of their email systems as viable business tools.

-- 2007 will be an explosive year for communications compliance initiatives. Email, instant messages and web content such as blogs are all legally discoverable documents that must be retained and produced on demand. Government, industry and legal mandates such as the newly enacted federal rules for civil procedure and the Graham-Leach Bliley Act will likely cause many businesses to re-think how they store, archive, discover and produce electronic communications.

-- Companies will face a variety of government and industry requirements to secure electronic communications with their clients and business partners to protect privacy and confidential information. As such, Postini expects that 2007 will see an uptake in the use of encryption designed to ensure messages are protected from eavesdropping, theft and tampering. Protection of private consumer information will also become more regulated and businesses will want to take steps to ensure they comply with this mandate.

-- Globalization, the growth of high-speed networks and the limited scope of international law enforcement will drive an escalated threat environment for all forms of electronic communication in 2007. More personal computers will be deployed and connected to always-on, high-speed networks, enabling bot-nets to grow dramatically. The international and distributed nature of criminal attacks that span multiple country borders make legal enforcement difficult. Money will remain the primary motivation for spammers, and attacks will continue to become more sophisticated.

-- Web 2.0 is already driving the web to become a two-way communications medium just like email and instant messaging. Blogs, podcasts, community sites and chat forums are allowing employees to communicate in new and productive ways, but today these communications are unmanaged and unprotected, leading to considerable business risk. In 2007, companies will need to ensure the security and compliance of their web 2.0 initiatives just like any other channel of communications.

November Viruses

In November, Postini blocked 37 million viruses, representing 0.5 percent of email scanned.

The top five viruses for November were:

Virus Name Quantity Blocked

warezov / stration / stration.gen 12,488,779
netsky 5,874,174
mytob 2,527,788
mime 2,402,366
mydoom 1,497,950

Yahoo Business Article

Electronic documents used in legal proceedings could boost stature of IT professionals


IT security professionals are scrambling to learn how the latest change in federal regulations governing electronic legal documents affects their jobs. The rule change clarified what constitutes electronic evidence and required all parties to be able to quickly and consistently produce this evidence during trials. Most legal and IT experts said that the new requirements will have a ripple effect on IT departments across the country, many of which would be hard pressed to find specific emails or instant message logs on a tight court deadline. “I think where this hits hardest is in the midrange companies, smaller companies that are busy running their businesses and just haven’t had time to think about it and don’t have the money to implement this,” said Peter Shaw of Akonix.

SC Magazine

Dec 6, 2006

IBM Lotus Sametime Instant Messenger to interoperate with AIM, Google Talk and Yahoo! Messenger


IBM today announced that IBM Lotus Sametime instant messaging customers can now communicate with users of AIM and the Google Talk™ instant messaging service and interoperability with Yahoo!® Messenger will be available in the coming weeks.

EBiz News

Mobile Instant Messaging Briefs


Berggi Inc., a company with a goal of bringing mobile messaging to the masses, has announced a new service that's designed to enable consumers to transform regular cell phones into smart devices that are optimized to send and receive e-mail, IM, text and other messaging services.

PDAStreet.com

Dec 5, 2006

Collaboration to shave £4.3 billion a year


According to new research carried out by technology and telecoms consultancy BWCS, within three years, the increasing popularity of instant collaboration networks could save UK industry over £4.3 billion, annually in transport costs alone. Symon Blomfield, CEO of UK secure instant messaging company Presence Networks, explains: “Business people in the UK face a stark choice over the next few years; they can pay more and more to travel to the office and to meetings or adopt smart ways of working such as instant collaboration networks. These networks allow you to see immediately which of your colleagues is available and enable you to contact them directly and immediately, on the network, securely and for free, via messaging, IP phone links or by sending text from their PCs to mobiles.”

XTVWorld.com

New e-discovery rules benefit some firms


Companies that help businesses track and search their emails and other electronic data are experiencing a surge of interest in the wake of federal rule changes that clarify requirements to produce such evidence in lawsuits. Roger Matus, chief executive of Concord, Mass.-based InBoxer Inc., said Friday his company is getting at least five times as many inquiries as it did six months ago for software that can accelerate the search and retrieval of electronic information.

...

The new rules, which took effect Friday, require U.S. companies to keep better track of their employees' e-mails, instant messages and other electronic documents in the event the companies are sued, legal experts say. They are part of amendments to federal rules governing civil litigation and were approved by the Supreme Court's administrative arm in April after a five-year review.

Newsfactor.com

Skype’s international growth results in chicken-and-egg discussion


Telecom research firm TeleGeography says that about half of Skype's voice traffic is international. We're talking about about 4.4 percent of all the 264 billion global minutes carried on VoIP as well as circuit-switched lines.

Parsing the numbers further, we see that Skype's portion of all global phone minutes increased from 2.9 percent of such traffic in 2005 to the 4.4 percent I cited this year.

Other VoIP service's shares of minutes jumped from 16.6 percent in 2005 to nearly 20 percent this year.



Jump for original authors opinion on growth [ZDnet Blog]

Dec 4, 2006

The world’s first cordless dual phone for Skype


IW Distribution today announces the Australian and New Zealand launch of the revolutionary new RTX 3088 cordless Skype™ DUALphone, the world’s first cordless dual phone for Skype™ that does not require a PC connection.

IW Distribution is launching the new RTX DUALphone 3088 which can be used for calling via Skype™ without the need to be connected to a PC. The new DUALphone is ideal for those people who do not always keep their PC turned on and connected to the Internet, or who do not want or are prohibited from connecting to Skype from their PC.

Linux World [AU News]

E-discovery may target unexpected sources


On Friday, the long-discussed and much-awaited amendments to the Federal Rules of Civil Procedure went into effect. Among the elements of these amendments are changes to how electronic evidence is treated in discovery. This article describes how nontraditional sources of electronic data may provide important evidence in investigations. These data sources, including instant messaging, voicemail, Web-based email and sales-management systems, present distinct challenges in terms of procuring and analyzing raw data.

Law.com > Legal Technology

Dec 3, 2006

The end of the line for large telephone bills


CHRISTMAS is the time of year for catching up with friends and family, and not just those living down the road. The holiday brings absent friends on distant shores very much into our thoughts, particularly given that tens of thousands of Scots live, work or have retired overseas.

The good news is that with a little planning it is possible to cut the cost of catching up with relatives in far-flung places.

According to uSwitch, the average Scot could save £40 on calls this festive season. Below is our guide to getting started.

Scotsman Business

Dec 1, 2006

New Rules Make Firms Track E-Mails, IMs


U.S. companies will need to keep track of all the e-mails, instant messages and other electronic documents generated by their employees thanks to new federal rules that go into effect Friday, legal experts say.

The rules, approved by the Supreme Court in April, require companies and other entities involved in federal litigation to produce "electronically stored information" as part of the discovery process, when evidence is shared by both sides before a trial.

The change makes it more important for companies to know what electronic information they have and where. Under the new rules, an information technology employee who routinely copies over a backup computer tape could be committing the equivalent of "virtual shredding," said Alvin F. Lindsay, a partner at Hogan & Hartson LLP and expert on technology and litigation.

My Way News

If there could be a case, then don't delete that e-mail (or IM)


An obscure change in the rules regarding production of evidence in federal court — which goes into effect Friday — will force companies to better manage the volumes of electronic information they generate and keep.

Under an amendment to the federal rules of civil procedure, business executives and corporate lawyers who are expecting to be sued will now have to preserve electronic data with the same care and diligence they would use in preserving documents.

In other words, no shredding of paper — and no deleting e-mails [or Instant Messages[ — when there's a likelihood of legal action.

"It's a very big deal," says Daniel Gelb, a Boston-area attorney who specializes in electronic discovery. Instead of deciding how to handle electronic data on a case-by-case basis, the new rules "codify how lawyers should handle electronic discovery."

"For law firms and organizations that don't do a lot of electronic discovery, this is going to be a major awakening," says Douglas Herman of UHY Advisors.

USA Today