The top ten trends for SMBs in 2007 by AMI Partners

The top ten IT trends for global SMB markets were released by New York-based Access Markets International (AMI) Partners, Inc, a consulting firm specializing in IT, Internet, telecom and business services market intelligence trends and strategy, with a strong focus on global small and medium business (SMB) enterprises. Unified communications: To unify or not to unify? AMI predicts that VoIP will begin a long transition from a market-driven attraction of all-in-one VoIP appliances that support voice / unified messaging / security / mobility with provisions for remote management and desktop / server collaboration application integration. Among SMBs, there will also be steady growth in enterprise messaging applications such as IBM / Lotus Sametime and Exchange Instant Messaging services as these companies realize the benefits and convenience of real-time communications.

[CRN India]