Securing data in a Web 2.0 world

You probably heard a lot about a new Internet phenomenon called Web 2.0 – an unfortunately misleading name not for a new version of the Web, but for an evolution in the way people use it as a highly dynamic, connected and interactive environment for distributing and sharing information. The use of these new online content technologies is significant, and it is growing rapidly. For example, over the next 12 months, use of IM or chat applications will grow by over 10 percent, corporate use of wikis and RSS / Atom feeds will double and corporate blogging will almost triple.

DestinationCRM article